Issue Submission Form


To talk to a representative, please call the number below, or you may fill out the Issue Form to have one of our specialists contact you.
Should you need to report an emergency outside of support hours, please dial the toll-free number, follow the prompts and select the Emergency option when available.

Phone:  +1.866.367.2638
Email:  ChannelSupport@CBSi.com

If this is a feature request, please use the Feature Request form located in the Support section in the left hand navigation in ChannelOnline. Also, you may access a variety of training videos on our YouTube channel.